Client Survey.

Dear Client:

At The Spagnuolo Group of Real Estate Law Firms, customer service is our priority. Our goal is to continually provide our customers with service second to none. Completing this short survey is one way to let us know how we are doing.

If you would like to talk to us directly please do not hesitate to call us at 604-527-4242. It is only with your help that we can continue our efforts to provide you with friendly professional service.

Thank you.

1	Were your telephone calls answered promptly?	Yes No
	If No, provide comments:
2	Were you able to find our office easily?	Yes No
	If No, provide comments:
3	Was the staff helpful and courteous?	Yes No
	If No, provide comments:
4	Did the lawyer explain everything clearly?	Yes No
	If No, provide comments:
5	Would you use our firm again?	Yes No
	If No, provide comments:
6	Would you recommend our firm to a friend?	Yes No
	If No, provide comments:
7	The name of the lawyer you dealt with was:
8	The name of the legal assistant you dealt with was:
9	Do you have any suggestions as to how we can improve our service?
10	Would you like one of our lawyers or staff to contact you regarding other services that you may require (i.e. wills) from The Spagnuolo Group of Real Estate Law Firms?	Yes No
	If Yes, what is the best way to contact you?
	Don't forget, we may need your name and contact information in order to contact you for additional information. My name: Phone number: Email:
Security Question	What is 26 minus 11?

Should you have any questions, please do not hestiate to contact the client service team at
604-527-4242, or toll free at 310-HOME.

Thank you.