FEATURES OF SPAGNUOLO & COMPANY REAL ESTATE LAWYERS

Spagnuolo & Company maintains one of the busiest conveyancing practices in British Columbia.  This is achieved through our total commitment to customer service, which commitment is unparalleled in the legal industry.  We strive to make our clients' dealings with our firm as pleasant, convenient and informative as possible.  We are committed to fulfilling our mission statement:

"We deliver peace of mind..."

Features of our firm include:

  1. dedicated and knowledgeable lawyers and staff who are able to communicate their knowledge to clients in a clear and concise manner; we use plain language, not legalese;
  2. multiple offices throughout the Lower Mainland; the client chooses which of our many offices is most convenient for them and we arrange for one of our lawyers to meet them;
  3. affiliated lawyers through the Canadian Lawyers Network;
  4. lawyers and/or staff who are fluent in Cantonese, Mandarin, and Korean;
  5. publication of brochures which answer a number of basic questions frequently asked by clients;
  6. a 1-800 telephone number to allow clients outside of the local calling area to contact us toll free;
  7. open at our Port Moody office location on Saturday and Wednesday evening;
  8. flexible working arrangements and a number of part-time lawyers and staff.  This allows us to better schedule our resources during busy periods (as an example, during the initial close of a large project) and allows our staff and lawyers to dedicate time to their families while they continue with their careers;
  9. corporate social responsibility; Spagnuolo & Company Real Estate Lawyers has contributed in a meaningful manner to a number of charities and have served on the Boards of the Chamber of Commerce, Douglas College, Coquitlam Foundation and Eagle Ridge Hospital Foundation;
  10. technology in conjunction with, and not as a replacement for, service.  Clients may learn about our firm by visiting our web site at www.bcrealestatelawyers.com.  We may also be reached by electronic mail at info@bcrealestatelawyers.com.
  11. a Quality Assurance Program; we perform a random sample survey of our clients to obtain their opinions with respect to our delivery of legal services; 2002 results show that 98% of our clients would use us again or recommend us to a friend;
  12. training seminars; as the need arises, we host seminars for various parties, including realtors, mortgage brokers or developers, to discuss any new legal issues.

The above features of our firm are a direct result of our clients telling us what they would like a conveyancing law firm to provide.  We are committed to total service, both before and after completion.